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Microsoft Dynamics 365 Customer Service, Enterprise Edition(Student Pricing)

How It Works

Microsoft Dynamics 365 Customer Service, Enterprise Edition (Student Pricing) unifies the way people experience your business—across self-service, peer-to-peer service and assisted service. We are an all-in-one, user experience-focused platform that specializes in delivering the best user support and service possible. We offer industry-leading solutions across all channels, automating and guiding typical customer service processes like ticketing queues, knowledge base sharing, SLA and entitlement management, and scheduling services. On top of that, we provide completely configurable automation and business rules that allow companies to adhere to industry standards on their own.

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Features

Make agents’ work effortless

Help agents close cases faster with AI-driven productivity tools that support agents with the right information at the right time.

Optimize service operations

Cut costs by working from a single, comprehensive platform that provides insights and adapts to future needs.

Meet customers where they are

Connect with customers on their preferred channel and deliver consistent experiences.

Show them you know them

Recognize and quickly connect with customers to personalize and secure interactions.

Enable intelligent self-service

Help customers help themselves with virtual agents and knowledge base portals.

Dynamics 365 Customer Service Enterprise for Faculty From SA From VL/DPL

Starting at

USD31.4

/ USER / Month

12 Month contract

User subscription that includes Dynamics 365 Customer Service, Enterprise edition.

Dynamics 365 for Customer Service, Enterprise Edition for Students

Starting at

USD38

/ USER / Month

12 Month contract

Recommended for customer support teams
Access to core customer service capabilities to licensed users

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) User CAL for Students

Starting at

USD32.3

/ USER / Month

12 Month contract

Purchasing a User CAL might make more sense if your company employees need to have roaming access to the corporate network using multiple devices, or from unknown devices, or if there are simply more users than devices in the organization.
User CALs are assigned on a “named user” basis.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) Device CAL for Students

Starting at

USD49.3

/ USER / Month

12 Month contract

Device CALs license access on a device.
Device CALs may make more economic and administrative sense if your company has workers who share devices, such as for shift-based work.

Microsoft Dynamics 365 Customer Service, Enterprise Edition(Student Pricing)

How It Works

Gallery

Features

Make agents’ work effortless

Optimize service operations

Meet customers where they are

Show them you know them

Enable intelligent self-service

Support

Our Resources

Pricing

Dynamics 365 Customer Service Enterprise for Faculty From SA From VL/DPL

Dynamics 365 for Customer Service, Enterprise Edition for Students

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) User CAL for Students

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) Device CAL for Students