Previous
Microsoft Logo

Microsoft Dynamics 365 Customer Service, Enterprise Edition(Student Pricing)

How It Works

Microsoft Dynamics 365 Customer Service, Enterprise Edition (Student Pricing) unifies the way people experience your business—across self-service, peer-to-peer service and assisted service. We are an all-in-one, user experience-focused platform that specializes in delivering the best user support and service possible. We offer industry-leading solutions across all channels, automating and guiding typical customer service processes like ticketing queues, knowledge base sharing, SLA and entitlement management, and scheduling services. On top of that, we provide completely configurable automation and business rules that allow companies to adhere to industry standards on their own.

Gallery

Features

check_circle

Make agents’ work effortless

Help agents close cases faster with AI-driven productivity tools that support agents with the right information at the right time.

check_circle

Optimize service operations

Cut costs by working from a single, comprehensive platform that provides insights and adapts to future needs.

check_circle

Make agents’ work effortless

Help agents close cases faster with AI-driven productivity tools that support agents with the right information at the right time.

check_circle

Show them you know them

Recognize and quickly connect with customers to personalize and secure interactions.

check_circle

Meet customers where they are

Connect with customers on their preferred channel and deliver consistent experiences.

check_circle

Show them you know them

Recognize and quickly connect with customers to personalize and secure interactions.

check_circle

Optimize service operations

Cut costs by working from a single, comprehensive platform that provides insights and adapts to future needs.

check_circle

Enable intelligent self-service

Help customers help themselves with virtual agents and knowledge base portals.

check_circle

Enable intelligent self-service

Help customers help themselves with virtual agents and knowledge base portals.

check_circle

Meet customers where they are

Connect with customers on their preferred channel and deliver consistent experiences.

Support

help@appdirect.comopen_in_new1-866-456-3211open_in_new

Support

help@appdirect.comopen_in_new1-866-456-3211open_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Customer Service, Enterprise Edition(Student Pricing) - Deliver always-on serviceopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Customer Service, Enterprise Edition(Student Pricing) - Deliver always-on serviceopen_in_new

Pricing

Dynamics 365 Customer Service Enterprise for Faculty From SA From VL/DPL

Starting at

USD31.4

/ USER / Month

12 Month contract

: User subscription that includes Dynamics 365 Customer Service, Enterprise edition.
  • check_circle

    User subscription that includes Dynamics 365 Customer Service, Enterprise edition.

Dynamics 365 Customer Service Enterprise for Faculty From SA From VL/DPL

Starting at

USD31.4

/ USER / Month

12 Month contract

: User subscription that includes Dynamics 365 Customer Service, Enterprise edition.
  • check_circle

    User subscription that includes Dynamics 365 Customer Service, Enterprise edition.

Most Popular

Dynamics 365 for Customer Service, Enterprise Edition for Students

Starting at

USD38

/ USER / Month

12 Month contract

: Recommended for customer support teams, : Access to core customer service capabilities to licensed users
  • check_circle

    Recommended for customer support teams

  • check_circle

    Access to core customer service capabilities to licensed users

Most Popular

Dynamics 365 for Customer Service, Enterprise Edition for Students

Starting at

USD38

/ USER / Month

12 Month contract

: Recommended for customer support teams, : Access to core customer service capabilities to licensed users
  • check_circle

    Recommended for customer support teams

  • check_circle

    Access to core customer service capabilities to licensed users

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) User CAL for Students

Starting at

USD32.3

/ USER / Month

12 Month contract

null: Purchasing a User CAL might make more sense if your company employees need to have roaming access to the corporate network using multiple devices, or from unknown devices, or if there are simply more users than devices in the organization., null: User CALs are assigned on a “named user” basis.
  • check_circle

    Purchasing a User CAL might make more sense if your company employees need to have roaming access to the corporate network using multiple devices, or from unknown devices, or if there are simply more users than devices in the organization.

  • check_circle

    User CALs are assigned on a “named user” basis.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) User CAL for Students

Starting at

USD32.3

/ USER / Month

12 Month contract

null: Purchasing a User CAL might make more sense if your company employees need to have roaming access to the corporate network using multiple devices, or from unknown devices, or if there are simply more users than devices in the organization., null: User CALs are assigned on a “named user” basis.
  • check_circle

    Purchasing a User CAL might make more sense if your company employees need to have roaming access to the corporate network using multiple devices, or from unknown devices, or if there are simply more users than devices in the organization.

  • check_circle

    User CALs are assigned on a “named user” basis.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) Device CAL for Students

Starting at

USD49.3

/ USER / Month

12 Month contract

null: Device CALs license access on a device., null: Device CALs may make more economic and administrative sense if your company has workers who share devices, such as for shift-based work.
  • check_circle

    Device CALs license access on a device.

  • check_circle

    Device CALs may make more economic and administrative sense if your company has workers who share devices, such as for shift-based work.

Dynamics 365 for Customer Service, Enterprise Edition - From SA From Customer Service (On-Premises) Device CAL for Students

Starting at

USD49.3

/ USER / Month

12 Month contract

null: Device CALs license access on a device., null: Device CALs may make more economic and administrative sense if your company has workers who share devices, such as for shift-based work.
  • check_circle

    Device CALs license access on a device.

  • check_circle

    Device CALs may make more economic and administrative sense if your company has workers who share devices, such as for shift-based work.