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Microsoft Dynamics 365 Customer Insights

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How It Works

Microsoft Dynamics 365 Customer Insights combines data with real-time journey orchestration and next-generation AI. You can start with the customer data platform or journey orchestration and create personalized marketing experiences your way. Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. You can unify customer data across multiple sources to get a single view of customers and audience insights help you transform your business into a customer-centric organization.

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Features

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Real-time

Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.

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Cross channel

Understand customer behavior on your website and mobile app for cross-channel journey optimization.

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Real-time

Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.

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Consent-enabled

Honor customer consent and privacy in a cookieless future.

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Actionable

Optimize the customer journey with built-in and custom interactive reports.

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Consent-enabled

Honor customer consent and privacy in a cookieless future.

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Cross channel

Understand customer behavior on your website and mobile app for cross-channel journey optimization.

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AI-powered

Predict customer needs by unlocking powerful insights using prebuilt AI models or using custom models for deeper insights.

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AI-powered

Predict customer needs by unlocking powerful insights using prebuilt AI models or using custom models for deeper insights.

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Includes 24/7 AppDirect SmartSupport

Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

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Actionable

Optimize the customer journey with built-in and custom interactive reports.

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Includes 24/7 AppDirect SmartSupport

Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

Support

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Support

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Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Customer Insights - Deliver Stellar Serviceopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Customer Insights - Deliver Stellar Serviceopen_in_new

Pricing

Dynamics 365 Customer Insights

Starting at

USD1,575

/ USER / Month

36 Month contract

Dynamics 365 Customer Insights

Starting at

USD1,575

/ USER / Month

36 Month contract

Dynamics 365 Customer Insights Attach

Starting at

USD1,050

/ USER / Month

36 Month contract

Dynamics 365 Customer Insights Attach

Starting at

USD1,050

/ USER / Month

36 Month contract