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Microsoft Dynamics 365 Contact Center for Education

How It Works

Microsoft Dynamics 365 Contact Center for Education is a subscription-based solution tailored for educational institutions. Its features include case management, omnichannel support, AI-driven insights, and integration with other Microsoft education tools, enhancing communication and support services in educational settings.

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Features

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Comprehensive vision for service

Microsoft offers comprehensive, composable solutions for service including cloud contact center, CRM, and generative AI.

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Infused with enterprise-grade generative AI

Our contact center integrates Copilot across the service journey, from self-service to agent interactions, wrap-ups, and reporting.

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Comprehensive vision for service

Microsoft offers comprehensive, composable solutions for service including cloud contact center, CRM, and generative AI.

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Built for extensive scale and reliability

Dynamics 365 Contact Center was built from the ground up for scalability, reliability, and security on modern cloud infrastructure.

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Infused with enterprise-grade generative AI

Our contact center integrates Copilot across the service journey, from self-service to agent interactions, wrap-ups, and reporting.

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Built for extensive scale and reliability

Dynamics 365 Contact Center was built from the ground up for scalability, reliability, and security on modern cloud infrastructure.

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Contact Center for Education - Introducingopen_in_new

Our Resources

Terms and conditionsopen_in_newPrivacy policyopen_in_newMicrosoft Dynamics 365 Contact Center for Education - Introducingopen_in_new

Pricing

Dynamics 365 Contact Center Digital (Education Faculty Pricing)

Starting at

USD54.91

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital messaging and chat channels.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital messaging and chat channels.

Dynamics 365 Contact Center Digital (Education Faculty Pricing)

Starting at

USD54.91

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital messaging and chat channels.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital messaging and chat channels.

Dynamics 365 Contact Center Voice (Education Student Pricing)

Starting at

USD39.9

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides native voice capabilities as part of your customer engagement.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides native voice capabilities as part of your customer engagement.

Dynamics 365 Contact Center Voice (Education Student Pricing)

Starting at

USD39.9

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides native voice capabilities as part of your customer engagement.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides native voice capabilities as part of your customer engagement.

Dynamics 365 Contact Center (Education Student Pricing)

Starting at

USD46.2

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital and voice channels for an all-in-one solution.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center (Education Student Pricing)

Starting at

USD46.2

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital and voice channels for an all-in-one solution.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center (Education Faculty Pricing)

Starting at

USD63.52

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital and voice channels for an all-in-one solution.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center (Education Faculty Pricing)

Starting at

USD63.52

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital and voice channels for an all-in-one solution.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital and voice channels for an all-in-one solution.

Dynamics 365 Contact Center Digital (Education Student Pricing)

Starting at

USD39.9

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital messaging and chat channels.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital messaging and chat channels.

Dynamics 365 Contact Center Digital (Education Student Pricing)

Starting at

USD39.9

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides customer engagement across digital messaging and chat channels.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides customer engagement across digital messaging and chat channels.

Dynamics 365 Contact Center Voice (Education Faculty Pricing)

Starting at

USD54.91

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides native voice capabilities as part of your customer engagement.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides native voice capabilities as part of your customer engagement.

Dynamics 365 Contact Center Voice (Education Faculty Pricing)

Starting at

USD54.91

/ USER / Month

12 Month contract

null: Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel., null: This license provides native voice capabilities as part of your customer engagement.
  • check_circle

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel.

  • check_circle

    This license provides native voice capabilities as part of your customer engagement.